Effective Date: [01/02/2025]
At Neon Glamz, we are committed to delivering your orders quickly and efficiently while ensuring a seamless shopping experience. Please review our shipping policy to understand our practices.
1. Order Processing
All orders are processed within 1-2 business days after payment confirmation.
- You will receive an email confirmation with your order details and tracking information once your order is shipped.
2. Shipping Timeline
- We strive to deliver all orders within 7 business days from the date of shipping.
- Delivery timelines may vary slightly depending on your location, public holidays, or unforeseen circumstances.
3. Shipping Charges
- Standard shipping charges, if applicable, will be displayed during checkout.
- Free shipping may be available on select products or promotional offers.
4. Delivery Areas
- We currently deliver across India. For remote locations, delivery timelines may be extended.
- If delivery to your area is not available, our customer support team will notify you promptly.
5. Delayed or Failed Deliveries
- In rare cases, delays may occur due to courier issues, natural events, or other unavoidable circumstances.
- If your order is not delivered within the expected time frame, please contact us at info@neonglamz.com for assistance.
6. Incorrect Shipping Information
- Please ensure all shipping details are accurate. Neon Glamz is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
7. Damaged or Missing Items
- If your package arrives damaged or items are missing, report the issue to info@neonglamz.com within 48 hours of receiving the delivery.
8. Contact Us
For any questions or concerns regarding shipping, feel free to reach out:
Email: info@neonglamz.com
Thank you for shopping with Neon Glamz—Go. Glow. Gorgeous!your beauty journey!