Effective Date: [01/02/2025]
At Neon Glamz, we strive to provide you with a smooth and satisfying shopping experience. Please review our cancellation policy below.
1. Orders Not Shipped
- Orders can be canceled before they are shipped without any cancellation fee.
- To cancel, email us at info@neonglamz.com with your order number and cancellation request.
- Once approved, your refund will be processed to the original payment method within 5–7 business days.
2. Orders Already Shipped
- Once an order is shipped, it cannot be canceled.
- However, you may return the product after delivery following our Refund and Return Policy.
- Shipping charges (if any) will not be refunded for shipped orders.
3. Important Notes
- Please ensure you provide accurate order details when requesting cancellation.
- Neon Glamz reserves the right to cancel any order due to product unavailability, payment issues, or other unforeseen circumstances. In such cases, a full refund will be issued.
Contact Us
For cancellation requests or assistance, please contact:
Email: info@neonglamz.com